Request a quote by phone. Have your pickup and destination addresses, preferred date, approximate inventory, and access details ready. Mention packing or storage needs so the conversation covers the whole transition. Before calling, separate the work you will handle yourself from the tasks you want included in the estimate. You do not need a perfect box count to begin the conversation, but a list of rooms and large pieces gives you a practical starting point. Note anything you are unsure about and ask how to clarify it before booking. Keep the details you discuss together so you can review the proposed scope alongside your own preparation checklist.
Share both addresses and describe stairs, elevators, loading areas, and gate access. Check with property management about reservations or restrictions before giving the team an access window. Mention the distance between the entrance and the loading area, including any corridors or outdoor paths. If keys will be handed over on moving day, explain when you expect to receive them. Ask how an unexpected access delay should be communicated. Confirm the destination details as carefully as the pickup details; the two properties may have different rules.
Your belongings
List rooms, large furniture, fragile pieces, and anything needing a separate discussion. Describe oversized objects using dimensions where possible, rather than relying on a room name alone. Identify furniture you want to discuss for disassembly and any belongings you plan to carry yourself. For packing support, explain which rooms are already packed and which still need attention. Ask what materials and handling tasks the proposed quote includes. Keep documents and everyday necessities on a separate personal list so they are not confused with the main inventory.
Your timing
Explain your preferred date, property handover, and any gap requiring storage. Distinguish a confirmed date from one that depends on a lease, closing, or building reservation. If you need storage, share the earliest and latest delivery dates you currently expect, then ask what arrangements apply if those dates change. Do not assume a particular availability or extension policy. Before ending the call, review which services are being discussed, how the quote will be explained, and what information you still need to provide. This helps you compare estimates for equivalent work.
